:root{--color-primary: #0f4c75;--color-secondary: #1b8dc4;--color-success: #27ae60;--color-alert: #e67e22;--color-error: #c0392b;--color-bg: #f5f7fa;--color-card-bg: #ffffff;--color-border: #e1e8ed;--color-text: #1a2733;--color-text-muted: #5a6b7a;--radius: 8px;--shadow: 0 1px 3px rgba(15, 76, 117, .08), 0 1px 2px rgba(15, 76, 117, .06);--shadow-hover: 0 4px 10px rgba(15, 76, 117, .12)}*{box-sizing:border-box}body{margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,sans-serif;font-size:14px;background:var(--color-bg);color:var(--color-text)}h1,h2,h3{font-weight:600}h1{font-size:24px}h2{font-size:20px}label,.label{font-size:12px;text-transform:uppercase;letter-spacing:.5px;color:var(--color-text-muted);font-weight:500}.app-shell-root{display:flex;min-height:100vh}.sidebar{width:220px;flex-shrink:0;background:var(--color-primary);color:#fff;display:flex;flex-direction:column;padding:1.5rem 0}.sidebar-brand{padding:0 1.5rem 1.5rem;font-size:18px;font-weight:600;border-bottom:1px solid rgba(255,255,255,.15);margin-bottom:1rem}.sidebar-nav{display:flex;flex-direction:column;gap:.25rem}.sidebar-item{background:none;border:none;color:#ffffffd9;text-align:left;padding:.75rem 1.5rem;font-size:14px;font-weight:500;cursor:pointer}.sidebar-item:hover{background:#ffffff14}.sidebar-item[aria-current=true]{background:var(--color-secondary);color:#fff}.sidebar-footer{margin-top:auto;padding:0 1.5rem}.app-main{flex:1;min-width:0;padding:1.5rem 2rem}.app-shell{display:flex;gap:1.5rem;align-items:flex-start}.app-column{flex:1;min-width:0}.card{background:var(--color-card-bg);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow);padding:1.25rem;margin-bottom:1.5rem}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:1rem;margin-bottom:1.5rem}.kpi-card{background:var(--color-card-bg);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow);padding:1.25rem}.kpi-card .kpi-value{font-size:28px;font-weight:600;color:var(--color-primary)}.kpi-card .kpi-label{margin-top:.35rem}.btn{display:inline-block;border:none;border-radius:var(--radius);padding:.6rem 1.2rem;font-size:14px;font-weight:600;cursor:pointer;transition:transform .12s ease,box-shadow .12s ease,background-color .12s ease}.btn:hover:not(:disabled){transform:translateY(-1px);box-shadow:var(--shadow-hover)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--color-primary);color:#fff}.btn-primary:hover:not(:disabled){background:#0c3d5e}.btn-action{background:var(--color-success);color:#fff}.btn-action:hover:not(:disabled){background:#219150}.btn-secondary{background:#fff;color:var(--color-primary);border:1px solid var(--color-border)}.btn-secondary:hover:not(:disabled){background:#eef2f6}.btn-sm{padding:.4rem .85rem;font-size:13px}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center}.login-card{width:100%;max-width:360px}.login-card h1{color:var(--color-primary);margin-top:0}.field{margin-bottom:1rem;display:flex;flex-direction:column;gap:.35rem}.field input{padding:.65rem .85rem;border:1px solid var(--color-border);border-radius:var(--radius);font-size:14px;transition:border-color .12s ease,box-shadow .12s ease}.field input:focus{outline:none;border-color:var(--color-secondary);box-shadow:0 0 0 3px #1b8dc426}.password-field{position:relative;display:flex;align-items:center}.password-field input{flex:1;padding-right:2.5rem}.password-toggle{position:absolute;right:.5rem;background:none;border:none;cursor:pointer;font-size:1.1rem;line-height:1;padding:.25rem}.field-hint{margin:.35rem 0 0;font-size:12px;color:var(--color-text-muted)}.alert-error{background:#fdecea;color:var(--color-error);border-radius:var(--radius);padding:.65rem .9rem;font-size:13px;margin-bottom:1rem}.alert-info{background:#eaf5ff;color:var(--color-primary);border-radius:var(--radius);padding:.65rem .9rem;font-size:13px}.actions-row{display:flex;gap:.75rem;margin-top:1.25rem;flex-wrap:wrap}.data-table{width:100%;border-collapse:collapse;font-size:14px}.data-table thead th{background:var(--color-primary);color:#fff;text-align:left;padding:.65rem .9rem;font-weight:600}.data-table tbody td{padding:.65rem .9rem;border-bottom:1px solid var(--color-border)}.data-table tbody tr:nth-child(2n){background:#f8fafc}.badge{display:inline-block;border-radius:999px;padding:.2rem .7rem;font-size:12px;font-weight:700;color:#fff;white-space:nowrap}.status-badge-active,.status-ACTIVE{background:var(--color-success)}.status-badge-blocked,.status-BLOCKED{background:var(--color-error)}.status-badge-inactive{background:var(--color-text-muted)}.priority-1{background:var(--color-error)}.priority-2{background:var(--color-alert)}.priority-3{background:var(--color-success)}.sla-warning{color:var(--color-error)}.handoff-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.75rem}.handoff-item{background:var(--color-card-bg);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow);padding:1rem 1.15rem;display:flex;align-items:center;gap:.75rem;cursor:pointer;transition:transform .12s ease,box-shadow .12s ease}.handoff-item:hover{transform:translateY(-2px);box-shadow:var(--shadow-hover)}.handoff-item[aria-current=true]{border-color:var(--color-secondary);border-width:2px}.history-list{list-style:none;margin:0 0 1rem;padding:0}.history-list li{padding:.5rem 0;border-bottom:1px solid var(--color-border);font-size:13px}.message-box{display:flex;gap:.6rem;margin-top:1rem}.message-box textarea{flex:1;min-height:3rem;padding:.65rem .85rem;border:1px solid var(--color-border);border-radius:var(--radius);font-family:inherit;font-size:14px;resize:vertical}